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Receptionist
We're looking for a friendly professional to join our team! As the first point of contact for our clients and visitors, you'll be responsible for greeting guests, answering calls, scheduling appointments, and ensuring a smooth and welcoming experience. If you're organized, have excellent communication skills, and enjoy working in a dynamic environment, we’d love to hear from you. Join us and be a key part of our professional and vibrant team!
Key Responsibilities:
- Welcome and assist visitors, clients and staff with a positive and professional attitude.
- Manage and operate the company’s general phone line attend to incoming calls
- Manage the reception area to ensure a welcoming, clean, and organized environment at all times.
- Manage and operate the company’s general phone line, screen, and forward incoming calls professionally, and take messages when necessary.
- Maintain visitor logs and manage security protocols in collaboration with the facilities team.
- Provide accurate information to visitors and callers regarding company services and departments.
- Handle incoming and outgoing correspondence including emails and faxes
- Support scheduling and coordination of appointments and meetings for key staff.
- Uphold confidentiality and professionalism in all interactions and communications.
Qualifications & Skills:
- Prior experience in a receptionist or front-office role.
- Excellent verbal and written communication skills in English & Sinhala, Tamil would be an added advantage.
- Strong interpersonal and customer service skills.
- Ability to multitask, stay organized, and maintain professionalism at all times.
- Proficiency in MS Office and basic email handling.
- Pleasant personality and professional appearance.
